index

At NamAstro, we work hard to get your order to you safely and on time. Please review our shipping terms below.

Order Processing

•     Orders are processed within 1–2 business days of confirmation, subject to product availability.

•     You will receive an email/SMS notification once your order has been shipped, along with tracking details.

Delivery Timelines

•     Standard delivery typically takes 5–7 business days, depending on your location.

•     Remote or non-serviceable areas may take 2–3 additional days.

•     Delivery timelines are estimates and may vary due to courier delays, weather, or other unforeseen circumstances beyond our control.

Shipping Charges

•     Shipping charges (if applicable) are calculated at checkout based on your delivery location and order value.

•     Any free shipping offers will be clearly mentioned on the product page or at checkout.

Order Tracking

•     Once shipped, a tracking link will be shared via email/SMS so you can follow your order’s journey in real time.

Delayed or Lost Shipments

•     If your order has not arrived within the expected delivery window, please contact us at reports@divapratihast.com or +91-9311620907 with your order number, and we will coordinate with our courier partner to resolve the issue.

Multiple Shipments

•     If you order multiple items, they may be shipped separately depending on stock availability. You will be notified accordingly.

Need Help?

whatsapp