At NamAstro Tech Private Limited (“NamAstro”), we value and respect your privacy. We are committed to protecting your personal information and ensuring that your trust in us remains secure. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our website, mobile app, or services.
Information We Collect
When you engage with NamAstro—whether by placing an order, booking a consultation, or subscribing to our services—we may collect the following personal details:
Basic Information: Name, email address, phone number, and postal address.
Order & Service Information: Products purchased, puja bookings, and service preferences.
Payment Information: While we process your payments through secure gateways, we do not store sensitive payment details such as credit/debit card numbers, CVV, or banking passwords.
Technical Information: Device type, IP address, and browsing data may be collected to improve website performance and enhance user experience.
How We Use Your Information
Your personal information is collected and used solely for the following purposes:
Order Fulfillment: To process, confirm, and deliver your gemstones, reports, bracelets, and puja-related services.
Service Communication: To contact you regarding bookings, updates, confirmations, or support.
Customer Experience: To personalize your experience, improve our services, and respond to your queries.
Legal Compliance: To comply with applicable laws, taxation, and audit requirements.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third party. However, your details may be shared on a limited basis with:
Logistics Partners: For safe and timely delivery of products.
Payment Gateways: For secure processing of payments.
Service Providers: Only where necessary to complete a puja, ritual, or consultation service.
Each third-party partner is bound by confidentiality and data protection obligations to ensure your information is secure.
Data Security
Payments are processed through trusted and encrypted gateways, ensuring the safety of your financial data.
Sensitive payment information (such as credit/debit card details) is never stored on our servers.
We adopt industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Consent
By accessing or using our website, app, or services, you consent to the collection, use, and sharing of your information in accordance with this Privacy Policy.
Updates to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updated versions will be posted on this page, and your continued use of our services will signify your acceptance of the revised policy
